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Victim Support launch live chat service

Tuesday, 25 July 2017 07:00

By News @sunriseradiouk

Victims of crime have another way of accessing help after the charity Victim Support received a cash boost to fund a live web chat service.

West Yorkshire’s Police and Crime Commissioner (PCC) Mark Burns-Williamson, who commissions and oversees victim’s services in West Yorkshire, agreed to give £13,000 to the charity to fund a pilot of their West Yorkshire Live Chat service until March.

It means victims of crime can talk online to a specially trained supporter to access support and advice.

The money comes from the Ministry of Justice (MoJ) Victims and Witness grant.

The service, which launched yesterday, 24 July, will be available from 9am to 5pm Monday to Friday across West Yorkshire via the Victim Support website.

It will be only one of a few areas across the country where Victim Support is operating this service.

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