A pensioner died during a house fire in Huddersfield because an emergency call operator got her address wrong.
Pauline Taylor, who lived in Primrose Hill, suffered from arthritis and psoriasis, and had complications with hip replacements in the past that left her unable to walk.
An inquest at Bradford Coroner’s Court heard how the 74-year-old’s fire alarm triggered an installed care phone system to contact emergency services.
However, a call operator for West Yorkshire Fire and Rescue Service registered her address as 118 Whitehead Lane, instead of 108.
Call operator Robert Rutter appeared in court to give evidence, citing the tragedy as a result of “human error.”
£8.5m Plan Approved to Transform Blackburn Church into Creative Hub
£1.9m Investment Plan for Pools, Museums and Family Hubs
Six Charged After County Lines Raids in Calderdale and Bradford
Tribute paid to hospital radio legend Patrick Murphy
Bradford nurseries recognised with elite ‘900 Club’ award
Muslim Aid Launches Winter Support for Vulnerable Communities
30 Years of Clean-Ups: Britain’s Largest Muslim Youth Group Takes to the Streets on New Year’s Day
Bhangra Nights
Alim OnAir
The Golden Era
Remix Saturdays