An experienced Emergency Medical Dispatcher from Yorkshire Ambulance Service NHS Trust has been awarded EMD of the Year 2019 by the International Academies of Emergency Dispatch as part of their annual UK Navigator Awards.
Aneela Ahmed, a 999 call handler in the Trust’s Wakefield Emergency Operations Centre, was commended for her great teamwork, professionalism and ability to cope well under pressure.
She has worked for the region’s ambulance service for 22 years Aneela, as well as being a Governor for Bradford District Care NHS Foundation Trust and supporting her local community as a Councillor for the City of Bradford Metropolitan District Counci
On receiving the award, Aneela said: “As an EMD we deal with a multitude of scenarios and I always try to do my very best to help callers whatever situation they are faced with.
“People can be very distressed when calling 999 for ambulance assistance and it’s humbling to receive an award for helping others and doing a job I love.
“I am proud to be taking this award back to Yorkshire – it is for all the staff who work tirelessly in emergency operations centres.”
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