Venues required by law to record contact details

Monday, 14 September 2020 13:48

Premises and venues across England like pubs, restaurants, hairdressers and cinemas must have a system in place by law to record contact details of their customers, visitors and staff in the latest move to break the chains of transmission of coronavirus.

These businesses and organisations had been advised to collect and share data, with many effectively doing so, but following the recent move to ban social gatherings of more than 6 people, the data collection programme will now be formally mandated by the government from 18 September.

Further guidance and, where necessary, regulations will be set out by the government specifying the settings which will be included, but the scope will cover the hospitality industry, such as pubs, bars, restaurants and cafes, as well as close contact services and other tourism and leisure venues.

Venues could be fined if they fail to ensure their premises remain COVID-secure, such as failing to take specified steps to collect contact information or taking bookings for groups of more than 6. Further details will be set out shortly.

The new rules mean organisations in scope will be legally required to request the contact details of every customer and visitor on their premises.

Venues must keep a record of all staff working on the premises on a given day and their contact details.

These will be stored for 21 days and shared with NHS Test and Trace, if requested.

This will assist NHS Test and Trace to effectively contact everyone who may have been exposed to the virus during an outbreak in these settings and to provide the appropriate public health advice. This will help to stop the onward spread of the virus.

The contact details include:

name
contact number
date of visit
arrival time
departure time, if possible

All collected data must comply with GDPR and will not be kept for longer than necessary.

Data collection should be as straightforward as possible for organisations. Each organisation will have the freedom to collect the data in a way that best suits them, either using an existing system or finding a new solution. This method will vary from sector to sector, and we will continue to engage with organisations to consider what additional support or guidance may be needed.

Contact details will only be shared with NHS Test and Trace if it is requested. This will usually be because the venue has been identified as the location of a potential local outbreak of COVID-19. If this is the case, the NHS Test and Trace service will work closely with any affected establishments to take appropriate action.

Businesses should continue to follow the government’s comprehensive workplace guidance with practical steps employers should take to make workplaces COVID-secure and ensure employees feel safe in their place of work.

More from Local and National News

City presents Windrush pioneer with prestigious Leeds Award

one of the nation’s last surviving HMT Empire Windrush passengers and the city’s only remaining Caribbean Second World War serviceman received the Leeds Award in a ceremony at the Civic Hall.
More Than 10,000 Arrests Made By Team Dedicated To Reducing Violent Crime

A specialist team working to reduce violent crime has started a New Year by passing a new milestone after making more than 10,000 arrests.
Plate expectations as historic registration could be up for sale

A unique gift exchanged by two former Lord Mayors of Leeds more than 120 years ago could be about to help the city with unprecedented budget challenges.
Calderdale: Celebrating over 350 years of service at Council

Fourteen Calderdale Council employees have been recognised for a combined total of over 350 years of service at an event at Halifax Town Hall on Thursday 26 October.
Activists who caused £100,000 worth of damage sentenced

A group of activists who caused £100,000 worth of damage to a service station on the M25 has been sentenced at Lewes Crown Court on Friday (27 October)
Appeal Following Collision and Death of Man in Otley, Leeds

Police are appealing for witnesses to a collision in Leeds in which a man later died.
Vehicle involved in fly tipping across West and North Yorkshire seized by Bradford Council

A vehicle involved in multiple incidences of fly tipping across West and North Yorkshire has been seized by Bradford Council.
Anti-social behaviour funding boost in Clitheroe, Colne and Darwen

As part of the county-wide crackdown on anti-social behaviour (ASB) Lancashire Constabulary and Police and Crime Commissioner Andrew Snowden have announced a further eight areas set to benefit from additional resources to tackle anti-social behaviour (ASB) in Lancashire.
Leeds City Council to launch review on taxi vehicle condition standards

Leeds City Council’s Licensing Committee is to embark on a review of vehicle condition standards for hackney and private hire vehicles, following updates to national guidance.
Man Named After Fatal Road Traffic Collision, Leeds Road, Bradford

Police have named the man who died after a road traffic collision on Leeds Road in Bradford last week.
Over £4,000 raised for Mental Health Charity in Bradford

Visitors to the stunning Van Gogh Alive UK exhibition in Bradford donated more than £4,000 to Mind in Bradford.
Bradford Clean Air Zone and the results of traffic flow monitoring

The Bradford Clean Air Zone has been live since September 2022 and is operating to improve air quality in the district by deterring the most polluting vehicles from entering the zone.

Listener Club

Get more with the Listener Club!

The Golden Era

The golden era of Bollywood celebrated in this weekly show full of classics taking you back in time. Every Sunday between 5pm - 7pm
Legal Show

Once a fortnight we dedicate a show to discussing legal issues and family / matrimonial law in particular. Alternate Friday mornings between 9am-11pm.
Bhangra Nights

Get over the Weekday blues - Every Tuesday night is party night with the best Bhangra and Urban Asian Beats. The Bhangra Show every Tuesday between 8pm-11pm
Alim OnAir

Have you a question about the religious, cultural or tradition aspect of Islam? Then join Hazrat Maulana Fazal Dad in the weekly show every Friday between 8-9pm.